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Privacy Policy and Terms of Service

Privacy Policy

Last updated: September 3, 2025

1. Introduction

Welcome to LightMaster ("we," "us," "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights.

2. Data We Collect

  • Account Information: Email, phone, billing address, mailing address.
  • Usage Data: Errors, performance metrics, user behavior via Sentry.

3. How We Use Your Data

  • To Provide & Improve Services: Enable account creation, billing, customer support, and feature optimization.
  • Monitoring & Debugging: Usage data helps diagnose issues and enhance experience via Sentry.

4. Data Minimization

We only collect information necessary to deliver our service, improve performance, and ensure security.

5. Your Choices & Rights

You can:

  • Access or update contact information via your account dashboard.
  • Request deletion of your personal data by emailing us at privacy@lightmaster.io.

6. Security Measures

While we can't guarantee absolute security, we:

  • Use encryption in transit (TLS).
  • Require authenticated access to personal data.
  • Monitor systems and promptly respond to security incidents.

7. Data Retention

We retain account and usage data for as long as your account is active or as needed to provide services. After account deletion or upon request, we will delete your data within 30 days, unless legally required otherwise.

8. Children

Our services are not directed to children under 13. We do not knowingly collect their data.

9. External Sharing

We do not sell your data. We may share data with:

  • Service Providers: Only those required to fulfill service functions (e.g. email providers, Sentry).
  • Legal Compliance: When required by law.

10. Changes to This Policy

We may update this policy yearly or as needed. We'll post the updated version here and notify you of material changes.

11. Contact Us

Have questions about your privacy? Reach out at privacy@lightmaster.io.

Terms of Service

Effective date: September 3, 2025

1. Acceptance of Terms

By registering or using LightMaster ("Service"), you agree to these Terms ("Agreement").

2. Accounts & Eligibility

You must provide accurate account information and maintain its security. You must be 18 or older or have parental consent.

3. Subscription, Billing & Refunds

  • Billing: You are billed annually at signup; early adopters will have their rate locked in at $399/year.
  • Upgrades & Downgrades: Allowed at any time; changes take effect at the next billing cycle.
  • Refunds: All sales are final. We do not offer refunds under any circumstances.

4. User Conduct

You agree not to misuse the Service. We may suspend or terminate accounts engaging in illegal or harmful activity.

5. Intellectual Property

LightMaster retains all rights, title, and interest in the Service (excluding your data). Your account data remains yours.

6. Disclaimers & Liability

  • Disclaimer: Service is provided "as is." We don't guarantee uptime or error-free operation.
  • Limitation of Liability: To the maximum extent allowed by law, we aren't liable for indirect, incidental, or consequential damages.

7. Termination

You may terminate your account at any time via settings. We may terminate or suspend access with notice if you breach these Terms.

8. Links to Our Privacy Policy

Your use of the Service is also governed by our Privacy Policy. Please read and understand it.

9. Governing Law

These Terms are governed by the laws of Texas, USA.

10. Changes to Terms

We may update these Terms annually or as needed. We'll notify you of significant changes. Continued use constitutes acceptance.

11. Contact Us

Questions? Contact us at support@lightmaster.io.